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Policy

Policy

BOOKING POLICY

1. Pay a minimum of 10,000/- (non refundable) per person to Book your Umrah tour.
2. Balance amount to be paid 45 days before departure or the booking will get cancelled without informing.
3. Book with Cash or Cheque favoring ``UAS TRAVEL``.
4. If your booking is routed through our Representatives or Your Travel Agent the tour cost will remain the same as applicable and your booking amount should be in the form of Demand Draft or Cheque only favoring the company if at all you need to pay by cash then the payment should reach our head office at Mumbai only against our official receipt.

CANCELLATION POLICY

The following cancellation charges would apply per person if booking is cancelled as per schedule below.
1. 10,000/- per person is NON REFUNDABLE.
2. 25,000/- Between 15 to 30 days before departure.
3. NO REFUND if cancelled within 15 days of departure.
4. Date Change Penalty 5000/- per person if made 15 days before departure or else the above cancellations shall apply.
5. Please keep the Head Office informed about all dealings with the agent regarding your package. Email us on infoshus@gma.il.com all converstaion details with agents to safeguard your interest.

Terms & Conditions

Room Allottment will be as per Our Arrangements.
Welcome Kits & Passports have to be picked from our Head Office in Mumbai.
If you want us to courier them you will have to pay courier charges extra.
Umrah cost does not include any personal Expenses during Travel.
Tour Dates, Itinerary & Prices are subject to change as per Flight and Hotel availability without prior notice.
Maximum baggage allowed per person is 20 kgs Checkin Baggage and 7 Kilos Hand Carry.
Everyone carries his own baggage hence please travel light. Excess baggage fees to be paid by Haji.
Food will not be provided on Airports & During Intercity Transfers.
Fixed timings have to be followed strictly for Ziyarats & Food.
Sim Cards are Not included in our Package.
Diabetic patients and Other Pilgrim who require special meals to please arrange for their own food.
Zamzam Cans will be given complimentary to each HAJI in Deluxe Packages Without Packing.
Hajis will have to get the packing done on Airport and pay directly to Airport Authorities.
Infants will not be given ZamZam Cans.
We are not responsible for loss or theft of passports at Airports.
Pilgrims requiring Wheelchair please carry their own wheelchair.
We will not be responsible for any Delay, Rejection or Mistake in Umrah Visa from Saudi Ambassy.
In all cases Visa Mofa Fees is Non Refundable.
Subject to BTQ (Basic Travel Quota) passengers only.
Subject to Mumbai Jurisdiction only.

Laws

LAW

1. Indian Passport with Minimum 6 month validity.
2. Two Blank Pages are a must.
3. 2 photograph size 6 cm by 4 cm - White back ground.
4. As per the notice of the Royal Consulate General Of Saudi Arabia, Mumbai the procedure duration of endorsement of Umrah visa will take 6-7 working days.

TERMS & CONDITIONS FOR UMRAH VISA

1. Single Male must be above 40 years of age.
2. Below 40 years males and females should be accompanied by Mehram.
3. Male Child below 17 years should be accompanied with a Male Mehram and Child above 17 years should be accompanied by Female Mehram.
4. Ladies cannot travel Alone without a Mehram.

TOUR COST INCLUDES

Economy class Air Ticket.
Umrah Visas.
Meet & Assist at Jeddah Airport on Arrival.
Internal Transportation by Air Conditioned busses in groups.
Stay for 7 Days in Makkah & 7 Days in Madinah in Star Hotels. (Including Travel Time)
Daily Delicious Meals - Breakfast, Lunch & Dinner in Buffet system prepared by Indian Chefs in Hygenic Kitchens.
Unlimited Laundry facility in Deluxe.
5 Litres of Zamzam Cans
Complimentary items provided by the Tour operator. (Bags Books Tasbeeh)
Ziarat tour of Makkah and Madinah with Experienced Tour Guide and Refreshments

TOUR COST DOES NOT INCLUDE

Guests & Relatives of Hajis are NOT ALLOWED to Stay or Eat in our Hotel,
In case of Urgent situation can be accomodated by paying extra money.
Room Service & House Keeping.
If you travel individually other than group dates, you will bear the additional transportation charges as per your itinerary.
Additional stay other than group would be charged extra.
No refund in case of unused services or lesser duration of stay.
Extra luggage other than mentioned on ticket would be paid by the pilgrim.
Coolie Services are Not Included.Everyone carries their own Luggage.
Tips to Drivers or Waiters.
We are not responsible for Waiting time at Hotel Reception due to Difference in Checkin and Check Out time of the Hotel in Comparison to Flight Arrival or Departure Time.

IMPORTANT NOTE

  1. The Tour dates and tour programs are provisional and subject to change without notice.
  2. All services are from Airport ex India.
  3. Any increase in the Visa and Ticket rates at the time of delivery of passport before departures of the tour shall be collected from the passengers as per the prevailing exchange rate of that day.
  4. Flight schedule and Itinerary are subject to change without prior notice. Subject to BTQ passengers only. Subject to Mumbai Jurisdiction only.
  5. service Tax 3.09% is applicable and Not Included in Above Package.
  6. Tour operator is not responsible for the loss or damaged of luggage.
  7. It is decision of UAS Travel of India’s management to cancel any passengers Tour and Refund his money and passport if he is found not suitable to join the tour and is found to be a detterent to the smooth functioning of the Tour without giving and reason or notice.

IMPORTANT NOTE FOR DELUXE PACKAGES

All Inclusive Deluxe Package ::- Stay in Luxorious 3 Star Hotels with Attached Bathrooms in Makkah and Madina, Three Times Delicious Food in Buffet Style (Food Menu available Online), Fruits & Dates In Room on First Day with Mineral Water Bottles in Makkah, Unlimited Laundry in Makkah and Madina, Ziarats in Makkah and Madina with Experienced Tour Guide, Complimentary Exhibition Tour in Madina, Lectures and Guidance at every step.

IMPORTANT NOTE FOR ECONOMY PACKAGES

Makkah Apartments will be around 1200 Mtrs from Haram and Sharing will be 6-7-8 people in One Room, Bathrooms will be common with NO BUCKETS, NO GYSERS in Economy Packages and For Laundry there will be only 6 Coupons.

Airport Pickups & Drops + Hotel Stay in Mumbai or Delhi + Complimentary Breakfast can be arranged for hajis coming from outstations.

Welcome Kit Includes

One Big Bag, One Small Bag, Zam Zam Strickers, Book on How to do Umrah, Photo Identiy Cards, Twaf Tasbeeh.

Important Note

Welcome Kit is free and has to be picked from Mumbai Head Office. Umrah Kit is paid Kit containing more than 30 Items and has to be purchased from head office. If you want us to courier you will have to bear the courier charges.

Please keep the Head Office informed about all dealings with the agent regarding your package type and total amount paid and all other details. Email us on info@ipss.in all converstaion details with agents to safeguard your interest.

Facts to keep in Mind

  1. Room Allottment will be as per Our Arrangements.
  2. Welcome Kits & Passports have to be picked from our Head Office in Mumbai.
  3. If you want us to courier them you will have to pay courier charges extra.
  4. Umrah cost does not include any personal Expenses during Travel.
  5. Tour Dates, Itinerary & Prices are subject to change as per Flight and
    Hotel availability without prior notice.
  6. Maximum baggage allowed per person is 20 kgs Check-in Baggage and 7 Kilos
    Hand Carry.
  7. Everyone carries his own baggage hence please travel light. Excess baggage
    fees to be paid by Haji.
  8. Food will not be provided on Airports & During Intercity Transfers.
  9. Fixed timings have to be followed strictly for Ziyarats & Food.
  10. Sim Cards are Not included in our Package.
  11. Diabetic patients and Other Pilgrim who require special meals to please
    arrange for their own food.
  12. Zamzam Cans will be given complimentary to each HAJI in Deluxe Packages
    Without Packing.
  13. Hajis will have to get the packing done on Airport and pay directly to
    Airport Authorities.
  14. Infants will not be given ZamZam Cans.
  15. We are not responsible for loss or theft of passports at Airports.
  16. Pilgrims requiring Wheelchair please carry their own wheelchair.
  17. We will not be responsible for any Delay, Rejection or Mistake in Umrah
    Visa from Saudi Ambassy.
  18. In all cases Visa Mofa Fees is Non Refundable.
  19. Subject to BTQ (Basic Travel Quota) passengers only.
  20. Subject to Mumbai Jurisdiction only.

About UAS

United Aero Services Pvt Ltd. started in 2003 with a mission to provide the ultimate in customer satisfaction in the Tourism Industry. Our track record in the previous years that we’ve been in this field only proves our success in this mission. Our founding Director armed with a rich bank of experience and a vision to excel, propelled the company towards becoming a name in the Travel industry.

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